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Good To Know
All digital! Our chatbot is available 24/7 to answer your questions. Visit our website and click the chat icon in the bottom right corner.
If you would rather just chat with someone in real life, come to the bar to see our team.
Have you already come across our digital travel companion? Check-in and check-out at our hotels is even faster using our Web App.
Using our Web App, you can fill out the form with your personal details before you even arrive in Vienna. On the day of your arrival, you can check in online, download your room key onto your smartphone and just stroll past the reception, directly to your room. You can also check out fast via your smartphone. We will send you all the information you need for our mobile check-in and check-out beforehand by email.
Our tip: get yourself a user account to keep track of your bookings.
Still have questions while already in your room? Message us on WhatsApp: +43 1 955 07 15 236
Stay connected! Free internet is available throughout the hotel. No password needed – just accept the terms and conditions in your browser.